Contacting us

If you would like to exercise one of your rights as set out above, or you have a question or complaint about this policy, or the way your personal information is processed, then please contact us by one of the following means:

By email: robbie@gormleymotors.co.uk
By Post : Gormley Motors Ltd, 17-23 Ballygawley Road, Dungannon, Tyrone, BT70 1TY

Should you not be satisfied with any response we provide to you with regards to how we have used your personal data you have the right to complain to the Information Commissioners Office (ICO) on the following website http://ico.org.uk/concerns/ or by writing to the ICO at the following address:

Information Commissioner’s Office
Wycliffe House Water Lane
Wilmslow Cheshire SK9 5AF
Tel: 0303 123 1113

Policy Notice Changes
This privacy notice is available on our website www.gormleymotors.co.uk where the latest version will be available for you to review at any time. If you do not use or do not have access to electronic communications, then you can request a copy of our latest Privacy Notice by writing to Data Privacy Gormley Motors Ltd, 17-23 Ballygawley Road, Dungannon, Tyrone, BT70 1TY

Complaints 
Whilst we aim to achieve a high level of service, if you have any complaints about your finance or insurance, please contact us directly using any of the following methods: Telephone: 028 8772 2939
Email: robbie@gormleymotors.co.uk
Write to: Gormley Motors Ltd, 17-23 Ballygawley Road, Dungannon, Tyrone, BT70 1TY
All complaints received are confidential and will be kept in accordance with the requirements of data protection legislation. We will always investigate and try to find a resolution to your complaint in good time. However, if you are not satisfied with the response, you may have the right to refer your complaint to the Financial Ombudsman Service, this must be within 6 months of our final response to you. The Financial Ombudsman Service is a free, independent service available to customers who have a complaint about a financial product or service. 
The address, website and contact details of the Financial Ombudsman Service are as follows: 
Website: www.financial-ombudsman.org.uk 
Address: The Financial Ombudsman Service, Exchange Tower, London E14 9SR 
Email: complaint.info@financial-ombudsman.org.uk 
Telephone: 0800 023 4567 or 0300 123 9123 
More information can be found from the Financial Ombudsman’s leaflet “Your Complaint and the Ombudsman” 
which is available at: http://www.financial-ombudsman.org.uk/publications

Version Date May 2018

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Gormley Motors - Used Car Sales, Isuzu Dealer in Dungannon, County Tyrone Gormley Motors - Used Car Sales, Isuzu Dealer in Dungannon, County Tyrone 028 8772 2939 Tyrone Dungannon Dungannon 17-23 Ballygawley Road Dungannon 54.5041 -6.78186